Date Added: 16 January 2025
Closing Date: 25 January 2025
Job Title: Caseworker
Working For: Barry Gardiner MP (Brent West)
Location: London
Salary: In line with IPSA payscales
Length of Contract: 12 month fixed term
Job Details
Barry Gardiner MP is seeking a compassionate dedicated and experienced Caseworker to join his office to support the constituents of Brent West. This is an ideal opportunity for an individual with previous casework experience providing advice on tax, benefits and other issues affecting local residents. He is seeking an individual with strong verbal and written communications, attention to detail and organisational skills, alongside a passion to make difference. Further information can be found below and on Barry’s website.
The role is 32 hours per week over five days and will provide flexibility where possible and may suit someone wishing to return to work after a career break.
Job Specification
· Dealing with correspondence, telephone enquiries and emails and providing timely responses
· Organising and attending surgeries, other relevant meetings, and taking notes
· Gathering information relevant to assist with resolving cases
· Exposure to complex cases
· Liaising with government, local government and various and other organisations
· Draft and issue responses to constituents
· Logging all cases, monitoring progress and reviewing
· Ensure that each case is dealt with promptly, sensitively, confidentially and accurately
· Retaining records and information confidentially and in line with the Data Protection Act
· Engage professionally, confidentially and with care and integrity with members of the public
· Various other tasks depending upon demands within the office
· Experience in a customer or constituent facing role
· Commitment to tackling inequality and representing disadvantaged and vulnerable constituents
· Excellent communication skills, both written and verbal
· Good IT skills
· Excellent organisational skills and ability to manage challenging workload
· Ability to deal with constituents and community groups in a London Constituency in a helpful and sympathetic manner
· Ability to work on your own initiative and as part of a team
Upon appointment you will be required to apply for security clearance, undertaken by the Security Vetting and Pass Office. See Members’ Staff Security Clearance page for further info. MPs generally pay staff in accordance with IPSA guidelines.
Closing Date: 25 January 2025
Interview/Start Dates
Interviews will commence week beginning 3rd February and the start date is as soon as possible.
Application Details Please email jackie.george@parliament.uk and include within the subject title CASEWORKER APPLICATION
Please provide a cover letter together with your CV and details of any previous experience.
Interviews will be held in Westminster and further details will be provided if shortlisted
Due to the large number of applications expected it will only be possible to respond to those invited to interview. Website: http://www.barrygardiner.com